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Privacy Policy

Effective Date: 14 December 2024
Last Updated: 20 October 2025

Welcome to Avatar (“we,” “our,” “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website https://avatar.topupez.com, our mobile applications, or any related services provided by Avatar.

When you use Avatar, we may collect the following types of information:


1. Information We Collect

We collect information to provide and improve our services:


A. Information You Provide Voluntarily

Full name

Email address

Phone number

Payment details (e.g., credit/debit cards, digital wallets)

Account details (username, country, language preferences)


2. How We Use Your Information

  • Your information is used for purposes such as:

  • Creating and managing your Avatar account

Processing transactions and delivering purchased digital products

Providing customer support and order tracking

Sending updates, promotions, or service-related notifications

Improving user experience and platform performance

Complying with applicable laws and regulations


3. Data Sharing and Disclosure

    • We do not sell your personal data.
      We may share information only in these cases:

    • With payment processors to complete transactions securely

  • With hosting and security partners who help maintain platform stability

With legal or regulatory authorities when required by law

All third-party partners are bound by confidentiality and data protection obligations.

4. Cookies and Tracking Technologies

    • We use cookies and similar tools to:

    • Remember user preferences

  • Analyze traffic and improve performance

Personalize content and offers

You can disable cookies through your browser settings, but some site features may not function properly.

5. Data Security

    • We implement appropriate security measures, including:

    • SSL/TLS encryption of sensitive data

  • Secure hosting environments and firewalls

Restricted access to personal data for authorized staff only

While we take precautions, no online service is completely risk-free. Use of our services implies acceptance of reasonable security measures.

6. Your Privacy Rights

    • Depending on your location (e.g., under GDPR or other regulations), you may have the right to:

    • Access and review the personal data we hold

  • Request correction or deletion of your data

Object to certain processing activities

Withdraw consent at any time

You can exercise these rights by contacting us at support@topupez.com.

7. Children’s Privacy

    • Our services are not directed toward children under 13 years of age, and we do not knowingly collect their data.
      If you believe a child has provided us with personal information, please contact us immediately for deletion.

8. Changes to This Policy

    • We may update this Privacy Policy periodically.
      Any modifications will appear on this page with the new “Effective Date.”
      Your continued use of Avatar services after updates indicates acceptance of the revised terms.

9. Contact Us